COVEX
000
Effective Date: September 6, 2026
These Terms & Conditions apply to purchases, custom orders, and services provided by COVEX Carbon. By placing an order or approving a custom project, you agree to the applicable terms below.
These Terms apply to products and services offered by COVEX Carbon LLC (“COVEX Carbon,” “we,” “us,” or “our”).
For questions regarding these Terms, contact us at legal@covexcarbon.com.
All orders are subject to acceptance by COVEX Carbon.
We reserve the right to decline or cancel an order before production begins, including in cases involving pricing errors, unavailable materials, incorrect product information, suspected fraud, or projects we determine we cannot reasonably complete.
If COVEX Carbon cancels an order for which no work has been completed, applicable payments will be refunded.
By placing an order, approving a custom project, or entering into an agreement with COVEX Carbon, you represent that you have the legal capacity and authority to enter into the applicable transaction.
If you are acting on behalf of a company, organization, vehicle owner, or other person, you represent that you have authority to act on their behalf with respect to the applicable order or project.
COVEX Carbon may require additional authorization, identification, a parent or legal guardian's approval, proof of vehicle ownership, or other reasonable documentation before accepting or continuing an order or project where appropriate.
COVEX Carbon reserves the right to decline a transaction when we reasonably believe the person entering into it does not have the necessary authority or legal capacity.
Prices are shown or quoted in U.S. dollars unless otherwise stated.
Applicable taxes, shipping, freight, installation, and other charges may be added where applicable.
Custom work may require a deposit or partial payment before design, tooling, material purchasing, or production begins.
Payment schedules for larger projects may be divided into milestones.
Customers who believe there is an error, defect, unauthorized charge, failure to deliver, or other problem with an order are encouraged to contact COVEX Carbon promptly so that we have an opportunity to investigate and resolve the issue.
Initiating a payment dispute or chargeback does not alter the customer's obligations under an otherwise valid order or project agreement, except to the extent determined by the applicable payment provider, card issuer, financial institution, or law.
In responding to a payment dispute or chargeback, COVEX Carbon may provide relevant transaction and project records to the applicable payment processor, card issuer, financial institution, or dispute-resolution provider.
Such records may include, as appropriate:
COVEX Carbon will not treat a customer's exercise of a legitimate payment-dispute right as a waiver of any right provided by applicable law.
Knowingly providing false information in connection with a payment dispute or attempting to retain a delivered product while improperly reversing payment may result in COVEX Carbon pursuing available remedies to recover amounts lawfully owed.
Customers are responsible for reviewing and approving the specifications provided for custom work.
Once design, tooling, material purchasing, or manufacturing has begun, payments associated with work already performed, committed materials, or incurred expenses may be non-refundable.
Changes requested after work begins may result in additional charges and changes to the estimated completion date.
Certain custom projects may require customer approval of drawings, CAD renderings, photographs, dimensions, concepts, or other design information before production.
Customer approval authorizes COVEX Carbon to proceed based on the approved information.
Changes requested after approval may require additional design work, tooling modifications, additional materials, or additional charges.
Customers may provide original components, samples, plugs, or other items for use in reproduction, design, tooling, or manufacturing.
COVEX Carbon may document the condition of customer-supplied property upon receipt, including through photographs or video. Customers should disclose any known damage, repairs, brittleness, rarity, or other condition that may affect the component before sending it to COVEX Carbon.
Tooling and composite manufacturing may require exposure to heat, pressure, vacuum, chemicals, release agents, adhesives, molding materials, disassembly, or other processes that can affect an original component.
If COVEX Carbon determines that a process creates a material risk of permanently altering or damaging a customer-supplied component, we may require the customer's approval before proceeding.
Approval of a disclosed manufacturing risk means the customer accepts the reasonably foreseeable risks specifically disclosed for that process. It does not waive responsibility that cannot legally be waived.
If customer-supplied property is lost or damaged while in COVEX Carbon's possession, responsibility will be determined according to the circumstances of the loss or damage and applicable law.
Any contractual limitation on COVEX Carbon's liability for rare, discontinued, collectible, unusually valuable, or irreplaceable customer property must be separately disclosed and agreed upon where appropriate.
Customers should notify COVEX Carbon before shipment if a supplied component is rare, discontinued, irreplaceable, or has a replacement value substantially greater than the value of the order.
Unless otherwise agreed in writing, customers are responsible for the cost of shipping customer-supplied property to COVEX Carbon.
Customers are responsible for adequately packaging their property and are encouraged to use tracking and shipping insurance appropriate to its value.
COVEX Carbon is not responsible for loss or damage occurring before customer-supplied property is delivered to and accepted by COVEX Carbon.
If COVEX Carbon provides a prepaid shipping label, responsibility for shipping loss or damage will be determined by the terms communicated for that shipment and applicable carrier coverage.
Return shipping, packaging, freight, and insurance for customer-supplied property may be included in the project quote or charged separately.
Any special shipping arrangement should be confirmed before the project begins.
Certain COVEX Carbon services may require temporary access to a customer's vehicle for 3D scanning, measurement, test fitting, installation, photography, design development, or related work.
Customers should remove cash, valuables, personal belongings, and other unnecessary property before leaving a vehicle with COVEX Carbon.
COVEX Carbon may move or operate a customer vehicle when reasonably necessary to perform the agreed work, position the vehicle, access the work area, or move it within or around the facility.
COVEX Carbon will use reasonable care while a customer vehicle is in its possession.
COVEX Carbon is not responsible for pre-existing damage, mechanical conditions, aftermarket modifications, undisclosed defects, or other conditions not caused by COVEX Carbon.
The condition of a vehicle may be photographed or otherwise documented when it is received.
Customers must disclose unusual vehicle conditions that could affect safe movement or work on the vehicle, including significant mechanical problems, extremely low ground clearance, nonstandard controls, immobilizers, or other relevant modifications.
Any responsibility for loss or damage to a customer vehicle will be determined according to the circumstances and applicable law.
Customers are responsible for responding to reasonable communications regarding completed work, outstanding balances, shipping arrangements, and the return or pickup of customer property.
If a completed product, customer-supplied component, vehicle part, mold owned by the customer, or other customer property remains unclaimed after COVEX Carbon provides notice that it is ready for pickup or return, reasonable storage fees may apply where disclosed and permitted by law.
COVEX Carbon may provide written notice before taking further action regarding property that remains unclaimed for an extended period.
Any disposal, sale, transfer, or other treatment of unclaimed customer property will be handled in accordance with applicable law.
COVEX Carbon is not required to provide indefinite free storage of completed orders or customer property.
Custom and made-to-order components may require COVEX Carbon to develop molds, plugs, patterns, fixtures, templates, CAD models, manufacturing methods, or other production assets.
Unless otherwise agreed in writing, molds, tooling, CAD files, patterns, manufacturing processes, and other production assets developed by COVEX Carbon remain the property of COVEX Carbon.
Payment for a finished custom component does not automatically transfer ownership of the tooling, CAD data, molds, or manufacturing assets used to produce it.
COVEX Carbon may retain and reuse its tooling and production assets for future manufacturing or development.
Projects of substantial scope may be governed by a separate written project agreement.
Examples may include multi-component vehicle programs, complete aero packages, significant engineering development, commercial product development, extensive dedicated tooling, or projects involving exclusivity or intellectual-property ownership.
For these projects, payment milestones, deliverables, tooling ownership, design ownership, intellectual property, production rights, confidentiality, exclusivity, and other project-specific terms may be separately negotiated.
If a separate signed project agreement conflicts with these standard Terms & Conditions regarding that project, the applicable terms of the project agreement will control.
COVEX Carbon retains ownership of its original designs, CAD data, manufacturing methods, branding, photographs, website content, tooling designs, and other intellectual property except where ownership is expressly transferred through a separate written agreement.
Customer ownership of a vehicle or original component does not by itself grant COVEX Carbon rights to third-party trademarks, patented designs, copyrighted works, or other protected intellectual property.
COVEX Carbon may decline projects that present intellectual-property concerns.
COVEX Carbon may photograph or record products, manufacturing processes, completed work, and vehicles associated with customer projects for documentation, portfolio, website, social media, advertising, and other promotional purposes.
We will make reasonable efforts not to intentionally publish personally identifying information, license plates, addresses, or other private customer information without permission.
Customers who do not want their vehicle or project used publicly may request confidentiality before work begins.
Projects subject to a separate confidentiality agreement, nondisclosure agreement, or written project agreement will be handled according to that agreement.
COVEX Carbon retains ownership of photographs and media created by COVEX Carbon, subject to applicable law and any separate written agreement.
Production and completion times are estimates unless a specific deadline is expressly guaranteed in writing.
Custom manufacturing can be affected by material availability, tooling, curing, finishing, design revisions, shipping delays, equipment issues, and other factors.
COVEX Carbon will make reasonable efforts to communicate significant changes to an estimated timeline.
COVEX Carbon is not responsible for delays or failure to perform caused by events reasonably outside our control.
Such events may include severe weather, natural disasters, fire, flood, utility outages, transportation disruptions, carrier delays, material shortages, supplier failures, equipment failures that could not reasonably have been anticipated or prevented, labor disruptions, government actions, public emergencies, war, civil unrest, or similar events beyond our reasonable control.
If such an event affects an order or project, COVEX Carbon will make reasonable efforts to resume performance and communicate material delays.
An event outside our reasonable control does not automatically cancel an order or entitle either party to retain payment for work that will not be performed.
If an event makes completion of a project impossible or causes an extended delay, COVEX Carbon and the customer may work in good faith to determine an appropriate resolution based on work already completed, materials committed or purchased, recoverable costs, and any remaining unperformed work.
Nothing in this section limits rights that cannot legally be limited under applicable law.
Customers are responsible for ordering products intended for the correct vehicle application and providing accurate vehicle information.
Aftermarket modifications, previous collision repairs, replacement body panels, manufacturing variation, or other changes to a vehicle may affect fitment.
Professional installation is recommended.
Customers should test-fit components before drilling, bonding, painting, trimming, or permanently modifying the component or vehicle.
Carbon fiber is a manufactured composite material that may exhibit minor variations in weave, pattern, texture, or appearance.
Reasonable manufacturing variation does not automatically constitute a defect.
Customers are responsible for ensuring that products are installed correctly and used for an appropriate application.
COVEX Carbon is not responsible for damage resulting from improper installation, misuse, accidents, unauthorized modification, incompatible applications, or failure to follow provided installation instructions.
Purchases are also subject to the applicable COVEX Carbon Returns & Refunds Policy, Shipping Policy, Fitment & Installation Policy, and Warranty Policy.
Those policies are incorporated into these Terms & Conditions where applicable.
To the maximum extent permitted by applicable law, COVEX Carbon will not be responsible for indirect, incidental, special, or consequential losses resulting from the purchase, installation, or use of a product.
Any limitations contained in these Terms apply only to the extent permitted by applicable law.
Nothing in these Terms excludes liability or customer rights that cannot legally be excluded or limited.
These Terms & Conditions are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where applicable law requires otherwise.
To the extent permitted by applicable law, any legal action or proceeding arising from or relating to an order, product, service, project, or these Terms & Conditions shall be brought in a state or federal court having appropriate jurisdiction in the State of Michigan.
Where legally permitted, the parties consent to personal jurisdiction in Michigan for such proceedings.
Before filing a legal action, customers are encouraged to contact COVEX Carbon and make a reasonable good-faith effort to resolve the dispute directly.
Nothing in this section prevents either party from pursuing a claim in small claims court where the claim qualifies, or from exercising rights or remedies that cannot legally be restricted.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court or other authority with appropriate jurisdiction, that provision will be enforced to the maximum extent permitted by law or, where necessary, treated as severed from these Terms.
The remaining provisions will continue in full force and effect.
These Terms & Conditions, together with any applicable order, quote, invoice, product-specific terms, policies incorporated by reference, and written project agreement, constitute the agreement between COVEX Carbon and the customer regarding the applicable transaction.
For custom or development projects, any specifications, drawings, approved revisions, written change orders, or other documents expressly incorporated into the project may also form part of the agreement.
If a separately signed written project agreement conflicts with these Terms & Conditions, the project agreement will control with respect to that project.
Changes or additions to an agreement must be accepted by COVEX Carbon in writing to be binding.
Customers may not assign or transfer their rights or obligations under an order, custom project, or these Terms & Conditions without the prior written consent of COVEX Carbon.
COVEX Carbon may assign its rights or obligations in connection with a merger, acquisition, sale or transfer of the business or substantially all relevant assets, corporate reorganization, or similar business transaction, subject to applicable law.
Nothing in this section makes a warranty transferable where the applicable Warranty Policy states that the warranty applies only to the original purchaser.
COVEX Carbon may update these Terms & Conditions as our products, services, and business operations change.
The version applicable to an order will generally be the version in effect when the order is placed, unless otherwise agreed in writing.
Questions regarding an order, custom project, or these Terms & Conditions may be submitted through the contact information provided on the COVEX Carbon website.